The Viva Wallet reporting service can be found at Vivapayments.com.
Log in with your phone number or create an account.
Automatic Payout Transfer
You can activate automatic payout transfers in the viva.com portal by selecting:
Accounts → Details → Payout Settings
Below is a list of reports available through your Viva.com account.
Our customers can take advantage of comprehensive reporting directly through their viva.com account. All reports can be downloaded from a user-friendly interface in either PDF or Excel format.
A daily report showing the previous day’s settled sales transactions, their sources, and amounts (including possible installment payments).
A report that compiles all transactions on the viva.com account from the previous month. Available monthly, usually between the 5th and 8th. Different transaction types (sales, corporate cards, fees) are presented in separate detailed tables.
A monthly summary report of transactions made with employee or corporate cards. Includes transaction and value dates, descriptions, amounts, and balances.
A report showing all sales transactions for a selected day. Easily downloadable through the account dashboard.
A detailed statement of all account transactions by month. Includes transaction date, details, amount, balance, and settled sales per day/schema. Covers the past two years.
A report that compiles all transactions made with employee cards. Can be retrieved for up to 30 days and downloaded in Excel format to simplify expense reconciliation.
On the same device (All-In-One), it is possible to activate the payment terminal app directly from the POS system by providing the activation details from the Viva portal. You can find these details as follows:
Log in to the viva.com portal
Go to Settings → API Credentials
Copy the Client ID
Create a Secret key and copy it.
The Secret is shown only once. All previously active secrets will stop working when you create a new one.
Send the credentials to customer support by email.
After this, activating a new terminal is done by selecting Activation in the settings menu of the Solmio POS application → the Viva terminal view opens, and you can configure the terminal-specific settings.
