The Viva Wallet reporting service can be found at Vivapayments.com.
Log in with your phone number or create an account.
Automatic Payout Transfer
You can activate automatic payout transfers in the viva.com portal by selecting:
Accounts → Details → Payout Settings
Below is a list of reports available through your Viva.com account.
Our customers can take advantage of comprehensive reporting directly through their viva.com account. All reports can be downloaded from a user-friendly interface in either PDF or Excel format.
A daily report showing the previous day’s settled sales transactions, their sources, and amounts (including possible installment payments).
A report that compiles all transactions on the viva.com account from the previous month. Available monthly, usually between the 5th and 8th. Different transaction types (sales, corporate cards, fees) are presented in separate detailed tables.
A monthly summary report of transactions made with employee or corporate cards. Includes transaction and value dates, descriptions, amounts, and balances.
A report showing all sales transactions for a selected day. Easily downloadable through the account dashboard.
A detailed statement of all account transactions by month. Includes transaction date, details, amount, balance, and settled sales per day/schema. Covers the past two years.
A report that compiles all transactions made with employee cards. Can be retrieved for up to 30 days and downloaded in Excel format to simplify expense reconciliation.
On the same device (All-In-One), it is possible to activate the payment terminal app directly from the POS system by providing the activation details from the Viva portal. You can find these details as follows:
Log in to the viva.com portal
Go to Settings → API Credentials
Copy the Client ID
Create a Secret key and copy it.
The Secret is shown only once. All previously active secrets will stop working when you create a new one.
Send the credentials to customer support by email.
After this, activating a new terminal is done by selecting Activation in the settings menu of the Solmio POS application → the Viva terminal view opens, and you can configure the terminal-specific settings.
Solmio HQ provides comprehensive reporting tools for your company’s accounting and financial tracking. All sales, payment, and transaction data generated by the cash register system are automatically transferred to the cloud service, where they can be downloaded in a format suitable for your accountant.
With accounting reports, you get a clear overview of daily, weekly, or monthly sales – either for the entire company or by individual sales points. The reports include breakdowns by VAT rates, payment methods, and product groups, making it easy to analyze sales and reconcile bookkeeping.
All data is available in real time at hq.solmio.net.
These tools ensure your financial figures stay up to date and make reporting transparent both within the company and for your accountant.
2. The report compiles data at both Company and Sales Point levels.
3. At the bottom of the page, you can download the report in CSV format and open it in Excel, Google Sheets, or LibreOffice. CSV is a lightweight and compatible file format ideal for accounting and sales tracking.
💡 Tip: If Excel doesn’t display columns correctly, open the file by selecting Data → From Text/CSV.
You can record waste products in Solmio, which will automatically reduce your inventory balance as follows:
Create a new discount in the HQ Portal
Reporting name and description: Waste
Type: Percentage
Discount amount: 100%
Create a new payment method for the sales point
Name the payment method Waste
Sell the waste products at the POS terminal
Choose Waste (Hävikki) as the payment method
Add a 100% discount (ensure that discounts are allowed for the product)
View reports on wasted products
You can find reports on waste products under the Product Group Reports page.
Select your desired filters and choose Waste (Hävikki) as the payment method.
Collect the products in the shopping cart as usual and select PAY.
In the payment window, add the payments one by one.
You can find completed payments under Settings → History.
By clicking a payment, you can cancel payments one at a time.
If it’s not possible to complete all payments (for example, if the customer goes to fetch another card), you can close the payment window, save the shopping cart, and start a new one.
A shopping cart left unfinished can be found in the History view, where you can reload it and continue the payment process.
• If you want the order number to be printed on receipts, you can turn on this function under "Use
order numbers".
• Solmio cash register creates an order number for the o rder, which will be displayed on the receipt.
• Under the Support option, you can see Solmio cash register's support number, email, and opening
hours.
• The Privacy Statement option opens the terms and conditions of Solmio® cash regis ter delivered as a
Cloud Service.
• The Send Logs option sends the cash register's log data for the past 10 days to Solmio cash register's
technicians. This function is used if there has been a problem with the cash register that requires deeper
investigat ion by Solmio cash register's technicians.
• You can remove a transaction that is stuck in unconfirmed card payments that cannot be cleared by
checking, by selecting "Clear cache".
• NOTE! After clearing the ca che, the stuck transaction will be completely removed from the system.
• You can set the product groups to be included in the daily report printed from the cash register by
activating Include product groups in the daily report.
• If you want the cash register to notify you with a sound when a transaction is completed, select
"Transaction completed" and choose the sound you want. You can try different sounds by selecting the
sound and completing a payment transaction. If you don't want a sound, select "Not In Use".
NOTE! If the sound selection has been made but there is no sound, check that the "Media" sounds are
turned on in your cash register.
