AsiakaspalveluFAQ
Help & SupportIhanaa kassavirtaa

USERS

• Create the necessary users by selecting Add New Use r.
• Fill in the necessary user information. The seller's name will appear on the customer's receipt as the
user's first name and the first letter of their last name. Give the user either Cashier or Admin access
rights. An Admin user can perform functions in the HQ service and sales in the Solmio application, while
a Cashier user can only make sales in the Solmio application.
• Select Save Changes.

CUSTOMER SERVICE 

📞 WhatsApp Customer Service
+358 46 500 06501

📧 Email Support
helpdesk@solmiokassa.fi

📞 Phone Support
+358 40 940 4307


HELPDESK HOURS

Weekdays: 8:00 AM – 4:00 PM

Outside opening hours, you can leave a voicemail or fill out our support request form.
We also monitor support requests submitted outside office hours regularly.

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