Type a keyword or choose a topic
Swipe from left to right to open the “Options” menu. Select “History”.

You will see all payment transactions made on the device for the current day.
If you want to view transactions from a specific day, select the desired date
. This will open a calendar where you can choose the day you want.
You can filter transactions through the filter option
, either by text search or by a predefined payment transaction status.

Select the desired payment transaction and choose “Print”.
Select the transaction you want to refund and choose the “Refund” button. Solmio will ask you to confirm whether you want to refund the transaction—select “OK”.
In the history, both the original transaction and the refunded transaction will be shown.
If you have saved a shopping cart or if a payment transaction is unpaid, you can select “Load cart” from the payment transaction. Solmio will load the cart and its contents into the cart view.
You can delete a payment transaction from history if it is unfinished or if it is a saved shopping cart. Select the desired payment transaction and choose “Delete”.
📞 WhatsApp Customer Service
+358 46 500 06501
📧 Email Support
helpdesk@solmiokassa.fi
📞 Phone Support
+358 40 940 4307
Weekdays: 8:00 AM – 4:00 PM
Outside opening hours, you can leave a voicemail or fill out our support request form.
We also monitor support requests submitted outside office hours regularly.