Help & Support
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Sunmi Cloud Printer Setup

Connect the printer to LAN network

Obtain the IP address of the Cloud Printer.

1. Double-tap on the pairing button located at the base of the printer, the printer will announce “Network self-checking, please wait”;

2.After the self-check is completed, a self-check receipt will be printed, then you can obtain the IP address corresponding to each type of LAN used by the printer.

1.Login

Open the browser, enter the URL: [http://[the IP address displayed on the self-check receipt]], then, the following login interface will be displayed on your screen. The default password is blank. Click [Log in] directly to proceed.

2.Modify the password

After login, click [Change Password] in the upper right corner, enter the [Old Password], [New Password] and [Confirm Password]. Then click [OK] to save your new password.

Set the parameters

1. Device Information

The page of [Device Information] shows the model, SN, version, and other information of the device.

2. Ethernet

The page of [Ethernet] shows the dynamic IP address and the subnet mask information. If you want to configure the static IP address, you can input the IP address respectively in [IP Address (Static)], [Netmask (Static)], and [Gateway (Static)].

This printer supports multi-IP mode, where "dynamically assigned IP address" and "statically assigned IP address" can coexist and can be used at the same time.

3. Wi-Fi

The page of [Wi-Fi] page shows the IP address (DHCP) and netmask (DHCP) information. If you want to configure the static IP address, you can input the IP address respectively in [IP Address (Static)], [Netmask (Static)], and [Gateway (Static)].

This printer supports multi-IP mode, where "dynamically assigned IP address" and "statically assigned IP address" can coexist and can be used at the same time.

Click on [Configure SSID], then you can set up the SSID name and password for the WiFi connectivity, and connect the printer to Wi-Fi.

Thats all

CUSTOMER SERVICE 

📞 WhatsApp Customer Service
+358 46 500 06501

📧 Email Support
helpdesk@solmiokassa.fi

📞 Phone Support
+358 40 940 4307


HELPDESK HOURS

Weekdays: 8:00 AM – 4:00 PM

Outside opening hours, you can leave a voicemail or fill out our support request form.
We also monitor support requests submitted outside office hours regularly.

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