Customer serviceFAQ
Help & SupportWonderful cash flow

PAYMENT REQUEST

- If necessary, create a new payment terminal by selecting Add new payment terminal .
- Fill in the necessary details of the payment terminal. The name of the payment terminal is the information that appears in the HQ service.
Select the point of sale to which you want to connect the payment terminal.
- Select Device type , to find out the type of device, check the model of the payment terminal.
- If the payment terminal is connected via the Cloud, you can check the Cloud ID of the payment terminal.
Poplapay's POT service by checking the payment terminal properties (Terminal ID).
- Click Save changes .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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