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Viva Wallet Reporting Service and Automatic Payout Transfers

The Viva Wallet reporting service can be found at Vivapayments.com.

Log in with your phone number or create an account.

Automatic Payout Transfer

You can activate automatic payout transfers in the viva.com portal by selecting:
Accounts → Details → Payout Settings

Below is a list of reports available through your Viva.com account.

Our customers can take advantage of comprehensive reporting directly through their viva.com account. All reports can be downloaded from a user-friendly interface in either PDF or Excel format.

1. Sales Settlement Report

A daily report showing the previous day’s settled sales transactions, their sources, and amounts (including possible installment payments).

2. Monthly Financial Report

A report that compiles all transactions on the viva.com account from the previous month. Available monthly, usually between the 5th and 8th. Different transaction types (sales, corporate cards, fees) are presented in separate detailed tables.

3. Corporate Card Summary

A monthly summary report of transactions made with employee or corporate cards. Includes transaction and value dates, descriptions, amounts, and balances.

4. Daily Sales Report 🆕

A report showing all sales transactions for a selected day. Easily downloadable through the account dashboard.

5. Monthly Account Statement

A detailed statement of all account transactions by month. Includes transaction date, details, amount, balance, and settled sales per day/schema. Covers the past two years.

6. Card Expenses

A report that compiles all transactions made with employee cards. Can be retrieved for up to 30 days and downloaded in Excel format to simplify expense reconciliation.

CUSTOMER SERVICE 

📞 WhatsApp Customer Service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Phone support
+358 40 940 4307


HELPDESK HOURS

Weekdays: 8:00 AM - 4:00 PM

Outside opening hours, you can leave a voicemail or fill out our support request form.
We also monitor support requests submitted outside office hours regularly.

Measures taken
Most of the problems are solved by restarting the equipment.
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