Customer serviceFAQ
Help & SupportWonderful cash flow

Find instructions

Enter a search term or select a subject area

betterdocs-category-icon

Getting started and Android settings EN

30
betterdocs-category-icon

Payment terminals and payment intermediaries EN

11

Verifone payment terminal ECR connection broken

If the screen of the payment terminal reads ECR disconnected, press the Wifi icon in the top right corner of the payment terminal screen. Note: The Solmio-cash application must be enabled in order to connect.

If the connection fails, contact your service provider's support.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

[wpforms id="1502" title="false"]
chevron-down