Customer serviceFAQ
Help & SupportWonderful cash flow

USERS

- Create the necessary users by selecting Add a new user .
- Fill in the necessary user information. The first name of the user will appear on the customer's receipt as the seller's name and
the first letter of your surname. Give the user the access rights either Cashier , i.e. seller, or
Admin , i.e. system administrator. The Admin user can be used to perform operations on the HQ -
service and sales with the Solmio app. Cashier login can be used to make sales
With the Solmio app.
- Click Save changes .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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