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Getting started and Android settings EN

30
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Payment terminals and payment intermediaries EN

11

Cash register and payment terminal not linked to each other

- Check that both devices are connected to the network.

- Restart the Solmio Cashier app by swiping from the left-hand side to the centre and selecting Power -> Close the app -> launch the Solmio cashier application.

- If this still does not help, restart the cash register and payment terminal. If you have a network device to which the cash registers are connected, you can also restart it if necessary.
 

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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