Customer serviceFAQ
Help & SupportWonderful cash flow

Find instructions

Enter a search term or select a subject area

betterdocs-category-icon

Getting started and Android settings EN

30
betterdocs-category-icon

Payment terminals and payment intermediaries EN

11

Loss recording

In Ties, you can record waste products that reduce the stock balance as follows:

Create a new discount on the HQ portal
Report name and description: loss
Type percent: 100%
Amount of discount 100 %

This image has an empty alt attribute; its file name is image-24-374x480.png

Create a new payment method for the point of sale under the name of loss

This image has an empty alt attribute; its file name is image-25-480x251.png


Sell products at checkout and add 100 % discount (make sure that product discounts are allowed)
Decide on a masquerade Disposal

This image has an empty alt attribute; its file name is Screenshot_20251016-120238-480x300.png

Get reports on products that have gone to waste on the Product Group Reports page
Select the filters you want and choose Waste as the payment method

This image has an empty alt attribute; its file name is image-26-480x332.png
This image has an empty alt attribute; its file name is image-27-800x252.png

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

[wpforms id="1502" title="false"]
chevron-down