Customer serviceFAQ
Help & SupportWonderful cash flow

PRODUCT PRICING

- Specify the Default price at which the product is sold.
- Under the Pricing heading, you must select the outlets where the product will be sold, select
for these outlets, select Enabled . Under the same heading, you can specify
the price per point of sale for the product .
NOTE! The product will only be available for sale in " On sale " outlets.

ADD A PRODUCT TO A PRODUCT GROUP
- If you want to add a product to a product group, go to Product groups, select the product group and then
Add a product to a group . There can be more than one product group and you can add them retroactively.
- Finally, click Save changes .
- NOTE! Solmio HQ advises that after saving changes, you should restart Solmio -
restart the checkout application. This operation should be performed as soon as possible to ensure that the
the changes take effect at the cash desk. If, when making the changes, the point of sale selling the product
if the Solmio app has been enabled on the POS device, you should avoid selling the product at the checkout, so as not to.
sales are not recorded incorrectly in the system.
Instructions for restarting the Solmio cash register can be found in section 6.2 Restarting the application.
restart .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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