Customer serviceFAQ
Help & SupportWonderful cash flow

PRODUCT MANAGEMENT

- Go to hq.solmio.net and log in.
- From the left menu, select Products .
- Select Add new product .
- Fill in the necessary product information. The PLU code is the unique identifier of the product, you can specify it
freely and is only visible in the HQ service. The reporting name is displayed in the reports and the client's
in the receipts.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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