Customer serviceFAQ
Help & SupportWonderful cash flow

MANAGEMENT OF CASH REGISTER PRODUCT TABLES

- Go to hq.solmio.net/ and log in.
- From the left menu, select Products and the Cash register product table .
- Select the desired Add new product table .
- Set the table Name , Colour and Product table size
- The larger the product table, the smaller the buttons become. Not all products are
need to fit on the same page. The Ties tab creates more space by creating a new tab when the page
will be full of tea. Save your changes.
- You can edit the product table by clicking on the product table name in the list. Below the list
opens the product table view which will also be displayed at the checkout.
- Click on the box you want to edit and select Edit.
- Under Button type, you can choose whether you want to place either a product, a link to another
in the product table or the discount button .
- Select the product you want from the list and press Save changes
- By clicking on the product you have added to the table you can either edit the grid with another button,
remove the product from the screen completely or edit the product information itself.
- When you have made the changes you want, click Save changes next to the table.
- NOTE! Solmio HQ advises that after saving changes, you should restart Solmio -
restart the checkout application. This operation should be performed as soon as possible to ensure that the
the changes take effect at the cash desk. If, when the changes are made, the point of sale selling the product
if the Solmio app has been enabled on the POS device, you should avoid selling products at the checkout, so as not to
sales are not recorded incorrectly in the system.
For instructions on how to restart the Solmio cashier, see section 6.2 Application restart.
restart .
- SOLMIO HQ - DEFINING THE PRODUCT TABLE
- Go to hq.solmio.net and log in.
- From the left menu, select Products and the Cash register product table .
- Under Outlets you can specify which product table is displayed at the outlet.
- Select the correct product table as the start page and click Save changes.

- NOTE! Solmio HQ advises that after saving changes, you should restart Solmio -
restart the checkout application. This operation should be performed as soon as possible to ensure that the
the changes take effect at the cash desk. If, when the changes are made, the point of sale selling the product
if the Solmio app has been enabled on the POS device, you should avoid selling products at the checkout, so as not to
sales are not recorded incorrectly in the system.
For instructions on how to restart the Solmio cashier, see section 6.2 Application restart.
restart .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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