Customer serviceFAQ
Help & SupportWonderful cash flow

LINKING A RECIPE TO A PRODUCT BUTTON

Product sales will only deduct stock items if the recipe is linked to the product being sold.
to the product button.
- From Solmio HQ, select the Products tab .
- Find the product you want and click Edit .
- In the product information, there is a Recipe section that opens a menu. Find and select the appropriate product from the menu
recipe.
- Click Save changes .

Example: create a new recipe. Create a new recipe. Add a stock product ice cream 0.1 liter. Add stock product waffle 1pc. Save.
changes. Go to the product list, search for ”Ice cream with 1 ball” and add the recipe for the product. Save your changes.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
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