Customer serviceFAQ
Help & SupportWonderful cash flow

Inventory

On the ”Inventory" tab, you can correct the inventory balance if necessary.

  • Select a point of sale from the drop-down menu.
  • Selecting a point of sale opens a list showing the stock balance of the point of sale's stock items.
  • You can specify the number of stock items by entering the following in the stock item field: number of bulk packages, number of inner packages or number of individual packages. The system adds up the quantities entered.
  • The last item on the inventory product line shows the quantity to be inventoried and the change compared to the previous balance of the inventory. This will vary depending on what you enter as values in step 3.
  • Once you have marked the corrected balance for all the desired stock items, click Inventory. This will update the changes to the stock reports.
    In the Inventory history section, you will see a list of previous inventories. There is a Review button after the inventory, which allows you to view the changes made to that inventory.
    Behind the Review button, you will also find the Undo Inventory option, which allows you to undo the changes made in that inventory.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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