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Getting started and Android settings EN

29
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Payment terminals and payment intermediaries EN

11

I made new products, but they don't show up in the checkout

- It is likely that you have not yet inserted the products in the product table.

- Log in to the Solmio HQ cloud service and under Products -> Kassan product table you can put the products in the places you want.  

- Check From Solmio HQ the missing product information under Pricing, that the product has been selected for that point of sale.

- Restart the Solmio Cashier application to update the changes to the cash register.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
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