Customer serviceFAQ
Help & SupportWonderful cash flow

How quickly can I get my Solmio cashier?

The Solmio cash register is quick to set up. The app can be downloaded and installed on your android device in minutes. 

- The company is created by Solmio-kassa Oy. If you have not used Solmio-kassa before, please contact either Solmio-kassa sales or Solmio-kassa dealers. 

- The implementation of a card payment terminal is a longer process if you do not already have a card payment service agreement with Nets, Worldline, Elavon, Viva Wallet or Saio. If you have one of these, you can usually activate your payment terminal within a day. 

- For card payment brokerage service agreements, it is worth discussing with your Solmio cashier as we will be happy to help you get the best possible offer. 

Our dealer network serves all of Finland and in urgent cases, same-day opening is possible and you can take the equipment with you immediately.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
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