Customer serviceFAQ
Help & SupportWonderful cash flow

How do I get a modified product?

Go to hq.solmio.net/ and log in.

Select Products from the menu on the left.

- To edit the product, select the product from the list and click Edit.

1. Make the changes you want and click Save changes.

2. To remove a product, go to the product in the list and click Remove.

3. NOTE! Solmio HQ advises you to restart the Solmio POS application after saving changes. This should be done as soon as possible to ensure that the changes made take effect in the cash register. If the Solmio application was running on the POS device of the point of sale at the time the changes were made, the POS should avoid selling the product to avoid incorrectly recording the sales in the system.

Instructions for restarting the Solmio Cashier can be found in section 6.2 Restarting the application.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

[wpforms id="1502" title="false"]
chevron-down