Customer serviceFAQ
Help & SupportWonderful cash flow

Editing the cash terminal

  • If necessary, create a new cash account by selecting Add new cash account.
  • Fill in the necessary details of the cash register. The name of the POS device is the information that appears in Solmio HQ, as well as on the customer's receipts. Select the point of sale to which the POS terminal belongs. Select from the list the payment terminal that will act as the payment terminal for the POS terminal. You can also select No payment terminal if the cash register does not integrate a payment terminal. You can also do this on the POS device when you first log in to the application.
  • If you wish, select Print merchant receipt if you need one.
  • If you wish, select Use a change calculator if you need one. You may also find this option in the internal Solmio settings of the cash register.
  • Click Save changes.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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