Customer serviceFAQ
Help & SupportWonderful cash flow

Company and point of sale management

If necessary, create or edit an existing point of sale by selecting Add a new point of sale or by selecting Edit next to an existing point of sale.

  • Fill in the necessary information about the point of sale. The name, is the information that will be displayed in the HQ service. The value of rounding in Finland is 0.05. Quick sale is a feature that causes the cash registers under the point of sale not to make a "Print receipt" request, but to always print the receipt automatically. The active front page affects whether the outlet is displayed in the sales point listings in the Solmio HQ control panel.
  • The following section lists the Receipt Information records. This information directly affects which texts are entered on the point of sale sales receipts.
  • In the next section, under VAT rates, select the VAT rates used at the point of sale. The selection of VAT stocks affects the "Other or Open sales" property of the POS application.
    In the default field, select the VAT base with which the most "Other or Open sales" are sold at the point of sale (the green + sign displayed in the checkout application).
  • Click Save changes. Solmio HQ will create a new point of sale with the default payment methods.
  • Select Edit for the newly created point of sale if you want to add new payment methods or edit the names of existing payment methods. Scroll to Payment methods and perform the desired operation. Use the Up/Down buttons to change the order in which the payment methods appear in the checkout application

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
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