Customer serviceFAQ
Help & SupportWonderful cash flow

CLEAR CACHE

- You can remove a transaction that is stuck in unconfirmed card payments that cannot be cleared by
checking, by selecting "Clear cache".
- NOTE! After clearing the ca che, the stuck transaction will be completely removed from the system.

CUSTOMER SERVICE 

📞 WhatsApp Customer Service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Phone support
+358 40 940 4307


HELPDESK HOURS

Weekdays: 8:00 AM - 4:00 PM

Outside opening hours, you can leave a voicemail or fill out our support request form.
We also monitor support requests submitted outside office hours regularly.

Measures taken
Most of the problems are solved by restarting the equipment.
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