Customer serviceFAQ
Help & SupportWonderful cash flow

CASH DECISIONS

- If necessary, create a new cash account by selecting Add new cash account .
- Fill in the necessary details of the cash register. The name of the POS device is the information that appears in Solmio HQ, and
in the customer's receipts. Select the point of sale to which the cash register terminal belongs. Select from the list the payment terminal that
acts as a payment terminal for the cash register terminal. You can also select No payment terminal if the cashier does not have
integrate a payment terminal. You can also do this on the cash register when you log in for the first time.
once in the app.
- If you wish, select Print merchant receipt , if you need one.
- If you wish, select Use a change calculator , if you need one. The option may be found
also from the cash register's internal Solmio settings.
- Click Save changes .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
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