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On the same device (All-In-One), it is possible to activate the payment terminal button directly from the POS system by providing the necessary activation data from the viva portal, which you can find below:
Log in to to the viva.com portal
Select Settings -> API IDs
Copy Client ID
Create a Secret ID and copy it. The Secret will only be shown once and any existing ones will stop working when you create a new one.
Email your IDs to customer support
You can then activate the new terminal by selecting Activation in the Settings menu of the Solmio Cashier application -> Viva terminal opens and you can select the terminal-specific settings.
📱 WhatsApp customer service
+358 46 500 06501
📧 Email support
helpdesk@solmiokassa.fi
📞 Telephone support
+358 40 940 4307
Weekdays 8-16
Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.
