Customer serviceFAQ
Help & SupportWonderful cash flow

Find instructions

Enter a search term or select a subject area

betterdocs-category-icon

Getting started and Android settings EN

29
betterdocs-category-icon

Payment terminals and payment intermediaries EN

11

Adding users

  • Create the necessary users by selecting Add a new user.
  • Fill in the necessary user information. The first name and first letter of the user's surname will appear as the seller's name on the customer's receipt. Give the user the access rights either Cashier, i.e. the seller, or Admin, i.e. the system administrator. The Admin username can be used to perform operations in the HQ service and sales in the Solmio application. The Cashier username can be used to make sales in the Solmio application.
  • Click Save changes.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

Measures taken
Most of the problems are solved by restarting the equipment.
chevron-down