Customer serviceFAQ
Help & SupportWonderful cash flow

ADDING A PRODUCT GROUP

- Go to hq.solmio.net/ and log in.
- From the left menu, select Products .
- Select Add product group . Enter the name you want for the product group.
- Finally, click Save changes .
- You can now set a product group for a product by editing the information of an existing product or by
by adding a new product.
- NOTE! Solmio HQ advises that after saving changes, you should restart Solmio -
restart the checkout application. This operation should be performed as soon as possible to ensure that the
the changes take effect at the cash desk.
For instructions on how to restart the Solmio cashier, see section 6.2 Application restart.
restart .

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307


HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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