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Getting started and Android settings EN

30
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Payment terminals and payment intermediaries EN

11

Deploying the Solmio® app

Download the Solmio app from the Google Play store, if necessary.

  • The first step is to start your payment terminal
  • Once the payment terminal has started, launch the Solmio app on your POS device.
  • The first time you use the app, it will ask you for permissions to use the app, please grant permission.
    NOTE! If you refuse to grant access rights, you will not be able to use the Solmio application. To grant a licence after refusal, go to Settings → Apps → Search on your device and select Solmio → Permissions → Select all from the list.
  • Log in with your Solmio ID. Your Solmio dealer or your manager will issue your login.

CUSTOMER SERVICE 

📱 WhatsApp customer service
+358 46 500 06501

📧 Email support
helpdesk@solmiokassa.fi

📞 Telephone support
+358 40 940 4307

HELPDESK OPENING HOURS

Weekdays 8-16

Outside office hours, you can leave a message on the voicemail or fill in a support request form.
We also regularly check requests for support received outside office hours.

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